Tips for getting through the snowstorm

Dear Friend,

I hope you are staying warm and dry as we face another winter storm.  New York City is expected to get up to a foot of snow, with a winter storm warning in effect until 6AM on Friday. My office is your resource to make sure you stay safe and that your city keeps on working for you in spite of the conditions outside.

Please report any problems or complaints to 311 by phone or online then please immediately follow up with my office so we can assist you by phone at 212-860-1950, email at infoatbenkallos [dot] com, Twitter at @BenKallos, Facebook at /BenKallos, or instagram at /BenKallos

Safe Travel:

Alternate side parking will be suspended Thursday the 13th, Friday the 14th, and Saturday the 15th in order to facilitate snow removal.  Alternate side parking will also be suspended on Monday the 17th in honor of President's Day. Payment at parking meters will remain in effect throughout the City.  If you can avoid driving, please stay off the roads. Pedestrians should remember to exercise caution and dress warmly.


Schools are open, though field trips are canceled. Families with busing questions should contact the Office of Pupil Transportation at 718-392-8855.

Snow Plows and Salting:

You can track snow plows and salting online at PlowNYC.  If your avenue or street hasn't been plowed please notify 311 and immediately notify my office so we can make sure the city is being responsive to your needs.

Bus Shelters:

If your bus shelter hasn't been shoveled and your bus has become inaccessible please notify 311 and immediately notify my office so we can work quickly to rectify the problem.

Sidewalk Shoveling:

Whether you're the owner, tenant, occupant or the person in charge of any lot or building, you must clear the snow and ice from your sidewalk within four hours after the snow has stopped falling, or by 11AM if the snow stopped falling after 9PM the night before. If the snow becomes frozen and too hard to remove, you may spread clean, unused cat litter, salt, sand, sawdust or another similarly suitable material within the same time limits.

Garbage Collection:

Garbage and recycling collections will be delayed and violations will not be issued while there are any service delays.

Temporary Jobs:

Want to help get our city shoveled out and get paid for doing it? Consider joining the Snow Laborers for $12 an hour, which increases to $18 an hour after your first 40 hours.  You must be at least 18, eligible to work in the United States and able to perform heavy physical labor.  You may register at the DSNY garage at 343 East 99th Street between 1st & 2nd Avenues between 7am and 3pm by bringing two 1.5" square photos, an original and copies of two forms of identification and your social security card.

For more updates on city services and emergency operations, please visit

Even though it isn't always easy, New Yorkers are strong and we help one another. That's what makes us such a great city, and it's why we'll get through this storm together. 



Ben Kallos
New York City Council Member
District Five:  Upper East Side, Midtown East, El Barrio and Roosevelt Island