Solution for Health: Empower individuals to file complaints with the Civilian Complaint Review Board.

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Issue: 
Health
Solution: 
Empower individuals to file complaints with the Civilian Complaint Review Board.
Explanation: 

We must ensure that civilians are aware of their ability to file complaints with the Civilian Complaint Review Board (CCRB) and that they are actually able to do so. CCRB information should be pervasive through NYPD materials, appearing on summonses, vehicles (like a “How am I driving?” sticker), literature, infocards and letterheads. Along these lines we must integrate CCRB complaints into 311 so that operators can take complaints over the phone. Community outreach by the Public Advocate and the CCRB would help make the process more approachable for local residents and will help the CCRB to better know each area’s specific problems. Through a commitment to the CCRB, the City can help improve the NYPD and its reputation.

Source: 
Former New York City Public Advocate Mark Green, "Change for New York: 100 Ideas for a Better City," 2009.

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