(Last Updated 4/6/2020)
HEALTH AND SAFETY
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To get regular updates on the latest developments regarding coronavirus in New York City, text COVID to 692-692. For updates in Spanish, text COVIDESP to 692-692. You will receive regular SMS texts with the latest news and developments.
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The main NYC Health coronavirus page contains information that includes prevention tips, a list of symptoms and links to various city sites with information pertaining to the crisis.
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The state Department of Health’s coronavirus page offers prevention information and links to multiple state resources. The state’s coronavirus hotline is 1-888-364-3065.
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Here’s the latest NYC Health + Hospitals patient and visitors policy.
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The federal Centers for Disease Control’s main coronavirus page has information on how to protect yourself and a sign-up to get email updates.
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The World Health Organization’s coronavirus hub offers guidance on multiple facets of the pandemic.
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If you are being harassed due to your race, nation of origin or other identities, call 311 or file a complaint online with the city Department of Human Rights.
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The FDNY offers an instructional video on safe storage of potentially flammable cleaning products.
SCHOOLS & EDUCATION
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All NYC public schools will be closed until at least April 20.
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The city Department of Education coronavirus page contains the latest schools information and updates.
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The City University of New York coronavirus page offers updates as classes transition online.
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The State University of New York coronavirus page offers similar information for the state college system.
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The New York Public Library has a comprehensive list of digital resources, including access to e-books, research e-journals, online newspapers, and resources for young learners.
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To sign into your NYCSA here: (NYC Schools Account). If you have not yet registered or need instructions go to Resources.
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Parents: To help students stay connected during emergencies, the DOE is lending internet-enabled iPads to support remote learning for students. If you would like to request a device for a NYC student in your family, please fill out the Request form.
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If you don't have your account creation code, reach out to your parent coordinator via email or call your school ASAP. If you do not already have their email address, you may be able to find this information on your school's website or by going to greatschools.org, entering your school name and number, and clicking on "contact info".
- The NYC Department of Education will assist families that may need remote learning devices. Please fill out the surveys below if you need assistance.
- Online (available in English, Español, Français,中文, Русский, العربية اردو, 한국어)
- Phone: 718-935-5100 (press 5)
- Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. Installation fees will be waived for new student households. To enroll, call Spectrum at 844-488-8395.
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Grab & Go breakfast and lunch will be available from 7:30am - 1:30pm at all public schools outside the main entrance. Pick up a meal at the school most convenient for you.
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For the most up-to-date information from NYC DOE: https://www.schools.nyc.gov/school-life/health-and-wellness/coronavirus-update
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Learn at Home link to appropriate activities for all ages: https://www.schools.nyc.gov/learning/learn-at-home
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Scholastic Learn at Home: day-by-day projects to keep kids reading, thinking, and growing. https://classroommagazines.scholastic.com/support/learnathome.html
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General online learning tools:
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Free 30 day trial membership for teachers to ixl online learning:
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Tips for talking to your kids about coronavirus:
TRANSPORTATION
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The MTA’s coronavirus page offers service updates, prevention measures and other information.
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NYC Access-a-Ride Resources.
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The city Taxi & Limousine Commission coronavirus page contains information geared toward drivers and fleet operators.
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The Port Authority’s coronavirus page offers basic information about local airports and its local bus and rail hubs.
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The World Health Organization provides ongoing travel advice.
RESOURCES FOR PEOPLE WITH DISABILITIES
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Individuals with disabilities, access and functional needs can visit MOPD's COVID-19 webpage for additional resources for the coronavirus response.
COURTS
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The New York State Court System’s coronavirus page includes updates on court operations, including juror service.
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The city Department of Correction site has very basic information geared toward people planning to visit city jails.
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All USCIS field offices, asylum offices and Application Support Centers (ASCs) will not provide in-person services until at least April 1. This includes interviews, naturalization ceremonies and biometric collection appointments. However, we will continue to provide emergency services during this time. If you have an emergency service request, please contact the USCIS Contact Center.
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USCIS field offices will send de-scheduling notices to applicants and petitioners with scheduled appointments impacted by this closure.
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USCIS asylum offices will send interview cancellation notices and automatically reschedule asylum interviews.
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USCIS will also automatically reschedule ASC appointments due to the office closure. Those impacted will receive a new appointment letter in the mail. Individuals who had InfoPass or other appointments at the field office must reschedule through the USCIS Contact Center once field offices are open to the public again. Please check to see if your field office has been reopened before reaching out to the USCIS Contact Center.
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INFORMATION FOR ATTORNEYS
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The City Bar is working to make as many of its resources available as possible remotely. We will continue to update the roster of On-Demand CLE programs, and are looking to deliver timely CLE programming via live webinars.
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If you have specific questions about a case already in court, or you need to start a court case, call: the Coronavirus Telephone Hotline: 833-503-0447
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All eviction proceedings and pending eviction orders are suspended statewide until further notice.
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New York Legal Assistance Group has put together some helpful tips on financial planning during a crisis.
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You can also read a helpful resource about protecting yourself financially from the impact of coronavirus
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A compilation of Legal Resources for COVID-19 – State Policies Relating to Legal Services Attorneys and Client.
HOUSING
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The city Department of Housing Preservation & Development , the Department of Homeless Services and the New York City Housing Authority all link to the Department of Health coronavirus page. All offer information of general use.
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To limit the spread of COVID-19, the Housing Court will suspend normal activity starting on 3/17/20.
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Evictions are suspended indefinitely.
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NYCHA Hearings are also suspended.
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Each borough will have one judge handling emergency cases including illegal lockout cases, emergency HP Actions and post-eviction cases. Anyone in this situation can call the court.
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Housing Court Answers' hotline will still be operating from Monday through Friday 9am to 5pm. Any folks with questions about court or evictions can call 212-962-4795 for more information.
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Rent Arrears and Public Assistance
- If your work schedule was reduced as a result of the coronavirus and you are unable to pay your rent, you can apply for a Cash Assistance special grant request to get benefits for emergencies. If you have an active Cash Assistance case, visit ACCESS HRA
- NYCHA residents that experience a loss of income may qualify for a rent reduction. Households that have experienced a complete income loss may qualify for the Zero Income Policy.
- If your work schedule was reduced as a result of the coronavirus and you are unable to pay your rent, you can apply for a Cash Assistance special grant request to get benefits for emergencies. If you have an active Cash Assistance case, visit ACCESS HRA
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Guidance for the Homeless
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The Department of Homeless Services has issued guidance for services for our homeless residents.
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BUSINESS
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The city Department of Small Business Services offers information on relief available for businesses with fewer than 100 employees.
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To be eligible for the NYC Employee Retention Grant Program, businesses, including non-profits, must:
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Be located within the five boroughs of New York City
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Demonstrate that the COVID-19 outbreak caused at least a 25% decrease in revenue
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Employ 1-4 employees in total across all locations
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Have been in operation for at least 6 months
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Have no outstanding tax liens or legal judgements
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To be eligible for the NYC Small Business Continuity Fund, businesses must:
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Be located within the five boroughs of New York City.
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Demonstrate that the COVID-19 outbreak caused at least a 25% decrease in revenue.
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Employ 99 employees or fewer in total across all locations.
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Demonstrate ability to repay the loan. Have no outstanding tax liens or legal judgements
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Nonprofits: City Agency Guidance for Health and Human Service Contract Providers
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The Bartender Emergency Assistance Program provides relief to bartenders whose jobs were affected by COVID-19.
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There's also a GoFundMe for movie theater workers that's raised $75,000 so far: https://www.gofundme.com/f/cinema-worker-solidarity-fund
CONSTRUCTION ISSUES
- Governor Cuomo issued an executive order banning all non-essential construction. Active sites have time to wind down and secure their sites.
- NYC DOB has a map displaying all active and essential work sites here.
UNEMPLOYMENT
- NYS State Department of Labor is suspending the 7-Day waiting period for Unemployment Insurance benefits for people who are out of work due to Coronavirus (COVID-19) closures or quarantines.
- NYS DOL is implementing a new filing system based on the first letter of the applicant's last name (alphabetical order). If you are filing a new unemployment insurance claim, the day you should file is based on the first letter of your last name. Visit the New York State Department of Labor website for more information.
- Visit the NYS DOL What You Need to Know and Do About the CARES Act webpage for information on enhanced Unemployment Insurance (UI) benefits and Pandemic Unemployment Assistance (PUA) available for New Yorkers.
- Unemployment Benefits and Health Insurance FAQ (PDF, March 19)
- Worker Layoffs ("WARN Notice")
- The New York State Worker Adjustment and Retraining Notification (WARN) Act requires businesses to give early warning of closing and layoffs.
- Information is available on the New York State Department of Labor website.
- The NYC Workforce Development Board can help businesses understand their reporting requirements.
- Businesses with questions should contact the NYC Workforce Development Board by emailing Chris Neale at cneale@wkdev.nyc.gov.
- Alternative to Worker Layoffs
- Shared Work is a program employees can receive partial Unemployment Insurance benefits while working reduced hours.
- Visit the New York State Department of Labor website for more information.
- Find Employment
- Workforce1 helps New Yorkers prepare for, and connect to, jobs across New York City's five boroughs and in every sector of the economy. The Virtual Workforce1 Career Center system connects New Yorkers, via web or phone, to one-on-one help from professionals who can help. To get employment assistance, visit the Virtual Workforce1 Career Center online.
- NYC Opportunity
- ACCESSNYC is a portal for NYC residents to determine their eligibility for over 30 economic opportunity programs and benefits. It also includes a regularly updated list of COVID-19 response resources.
FOOD ASSISTANCE
- Visit ACCESS HRA to apply for the Supplemental Nutrition Assistance Program (SNAP/food stamps).
- Foodbank NYC has an interactive map with providers who have switched to “grab and go” meals and pantry bags to minimize the risk of exposure.
- HungerFree NYC publishes Neighborhood Guides to Food and Assistance.” These guides cover all neighborhoods in NYC by zip code and are available in multiple languages.
- City Harvest rescues excess food and delivers it, free of charge, to community food programs to help feed New Yorkers experiencing food insecurity. Through our nine Mobile Markets, City Harvest distributes fresh produce in all five boroughs.
HUNTER COLLEGE NYC FOOD POLICY CENTER-Coronavirus NYC
- Neighborhood Food Resource Guides
- Manhattan
- Central Harlem: includes parts of City Council Districts 7 and 9. Zip codes 10026, 10027, 10030, 10037, 10039.
- East Harlem: includes parts of City Council Districts 5, 8 and 9. Zip codes 10029 and 10035.
- Morningside Heights/Hamilton Heights: includes parts of City Council Districts 7 and 9. Zip codes 10025, 10027, 10031, 10115.
- Washington Heights/Inwood: includes parts of City Council District 10. Zip codes 10032, 10033, 10034, 10040.
- Manhattan
- Foodbank NYC has an interactive map with providers who have switched to “grab and go” meals and pantry bags to minimize the risk of exposure.
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City Harvest rescues excess food and delivers it, free of charge, to community food programs to help feed New Yorkers experiencing food insecurity. Through our nine Mobile Markets, City Harvest distributes fresh produce in all five boroughs.
- HungerFree NYC publishes Neighborhood Guides to Food and Assistance”. These guides covers all neighborhoods in NYC by zip code and are available in multiple languages.
FINANCES AND WORK
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Price Gouging: The Department of Consumer and Worker Protection (DCWP) has declared that face masks, hand sanitizer, and disinfectant wipes temporarily in short supply. This means stores cannot excessively increase the price they charge you for these items during the shortage due to the new coronavirus (COVID-19). Be sure to compare prices when shopping. The City's declaration took effect in March. If you think a store excessively increased the price of these items beginning in March, file a complaint online or call 311 and say "Overcharge."
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Coronavirus Financial Impact Loan Program: The Coronavirus Financial Impact Loan Program provides interest-free loans of $2,000-$5,000 to residents of New York City’s five boroughs, Westchester, or Long Island who are facing financial challenges caused by the Coronavirus outbreak: https://hfls.org/loan-programs/coronavirusfinancialimpactloan/
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NYC Paid Sick Leave Policy: https://www1.nyc.gov/site/dca/about/paid-sick-leave-FAQs.page
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Visit ACCESS HRA to apply for cash assistance.
- Visit HRA Home Energy Assistance Program (HEAP) to apply for the Home Energy Assistance Program (HEAP) grant.
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Free One-on-One Financial Counseling: The Department of Consumer and Worker Protection's NYC Financial Empowerment Centers now provide free one-on-one professional, financial counseling over the phone. Counselors can help you create a budget, manage bills, save for essentials, deal with student loans, and more. Visit NYC.gov/talkmoney to make an appointment online.
- Call New York Disaster Interfaith Services (NYDIS) at 212-669-6100, Monday - Friday, 9am - 5pm; Emergency "life safety" financial assistance for under-resourced households with a direct impact.
SENIORS
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Senior centers will only be open for delivery meal service - no in-person services.
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Emergency food services: https://access.nyc.gov/programs/emergency-food-assistance/
- Emergency food services: https://access.nyc.gov/programs/emergency-food-assistance/
- Visit the Department for the Aging website for counseling on Medicare MSP, LIS, and other Medicare low-income programs.
- NYC Department for the Aging provides home-delivered meals are available for seniors ages 60 years and older who may have disabilities, access, or functional needs.
- Catholic Charities Community Services
- Archdiocese of New York Helpline at 1-888-744-7900 – food resources and support for seniors.
MENTAL HEALTH
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NYC Well offers free confidential counseling in more than 200 languages.
- Call 888-NYC-WELL (888-692-9355)
- Text "WELL" to 65173
- Chat at NYC.gov/nycwell
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NAMI NYC- Their Helpline continues to be available as a source of information and support.
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Call from 10am to 6pm – or email anytime. (212)-684-3264 or helpline@naminyc.org.
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If you reach their voicemail, please leave a message and they’ll get back to you as soon as possible.
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- NYC Mayor's Office to End Domestic and Gender-Based Violence
- NYC Family Justice Center facilities are temporarily closed. Services remain available by phone, such as immediate safety planning, shelter assistance, and other resources. From Monday to Friday, 9am to 5pm, call your nearest FJC:
- NYC Family Justice Center, Manhattan
- Call 212-602-2800
- In the evenings and/or on weekends:
- NYC Family Justice Center, Manhattan
- NYC Family Justice Center facilities are temporarily closed. Services remain available by phone, such as immediate safety planning, shelter assistance, and other resources. From Monday to Friday, 9am to 5pm, call your nearest FJC:
WORKOUTS
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Missing your workouts? Planet Fitness is offering FREE HOME WORK-INS!
Live Streamed Daily for Anyone and Everyone
NO EQUIPMENT NEEDED • CLASSES 20 MINUTES OR LESS
Starting 3.16.2020 @ 4PM PT / 5PM MT / 6PM CT / 7PM ET on Facebook Live
https://www.facebook.com/planetfitness/